Smart Frame Motor CM-52

Motor is in transport mode.
Activate the motor. See page 6/28.

Motor battery is empty.
Charge the motor. See page 10.

Remote battery is empty. (LEDS of remote are flashing rapidly.)
Replace the battery in the remote. See the manual of the remote.

Remote battery is inserted incorrectly.
Replace the battery in the remote. See the manual of the remote.

Radio-frequency interference
Make sure that the antenna of the motor is out of the way of metal objects.

The distance from the phone/bridge/remote to the motor is too far.
Move closer to the motor.

The remote is not connected to the blind.
Pair the remote with the motor. See page 9.

The battery of the motor is empty.
Charge the motor. See page 10.

Charger is not plugged in or does not work.
Try a different charger or make sure the charger is plugged in the outlet.

Multiple blinds are paired with a single channel.
Pair the blind with a free channel to program or use single select to program the blind.

No end limits are programmed.
Program end limits. See page 7, 14-15, 21-22.

Direct control is deactivated.
Activate direct control. See page 24.

No end limits are programmed.
Program end limits. See page 7, 14-15, 21-22.

End limits are programmed incorrectly.
Reprogram end limits. See step 7, 16-17, 21-22.

The rotational direction has been set incorrectly.
Change the rotational direction. See page 8, 17, 20.

The blind is in program mode.
Press the program button on the motor to exit program mode.

The blinds bluetooth connection is not stable.
1) Close the app and reconnect with your motor.
2) De-activate the motor and re-activate the motor and try to update again. See page 26.

Motionblinds Bluetooth motors can be set up and programmed in a minute by iOS and Android smartphones, without the need for a bridge or remote control. The blinds can be operated through the Motionblinds Bluetooth app within Bluetooth range (about 10 meters). 

Putting the blinds on autopilot is very easy by programming timers into the motor through the app. At scheduled times, blinds automatically move to their preset positions. To safeguard user privacy, all data and intelligence are strored locally on the motor, instead of relying on a cloud.

Motionblinds Bluetooth motors you can program and control with:

• Motionblinds Bluetooth app
• Motor buttons and pull controls
• Motionblinds remote control

Smart home connectivity
Want to control your Motionblinds Bluetooth motor with your smartphone from anywhere in the world, or connect to a smart home platform such as Google Home, Amazon Alexa, and Samsung SmartThings (does not work with Apple Home). Then install a Motionblinds Wi-Fi Bridge and download the Motionblinds Bridge app. For this, check out our Wi-Fi Bridge support.

Please do the following checks before you start setting up your Motionblinds Bluetooth motor with your smartphone:

1. Install the shade to your window.
2. Activate the motor by charging it with a USB-C cable.
3. Make sure the Bluetooth function on your smartphone is enabled (Bluetooth > On).

Now follow these steps to get your Motionblinds Bluetooth motor ready for use:

1. Download the latest version of the Motionblinds Bluetooth app from the App Store (iOS) or Play Store (Android). Note: there are multiple Motionblinds apps, please download the correct one. No registration or account is required for this app.
2. Open the Motionblinds Bluetooth app and press the + sign to add your window covering in the app.
3. Scan the setup code of your Motionblinds Bluetooth motor once the app asks for it. Follow the instructions in the app to set up the motor.

The ultimate open/close position of the window covering is determined by the end positions of the motor. You can easily set and adjust these.

First, check if the end positions of the motor are programmed. You can do this by pulling the pull cord once briefly to see if the window covering automatically moves to an upper or lower position. If this does not work, you still need to set the end positions. This can be done with:

• Motionblinds Bluetooth app
  Open the settings of the respective window covering / motor, choose Positions and set both end positions from the app.
• Motor buttons and pull control
  Check out the user manual for your motor: find your product.
• Remote control
  Check out the user manual for your motor: find your product.

Want to control your Motionblinds Bluetooth motor with your smartphone from anywhere in the world, or connect to a smart home platform such as Google Home, Amazon Alexa, and Samsung SmartThings (does not work with Apple Home). Then install a Motionblinds Wi-Fi Bridge and download the Motionblinds Bridge app. For this, check out our Wi-Fi Bridge support.

The firmware in the motor can be updated to improve the motor's performance, or add additional functionality. The motor firmware can be updated through the Motionblinds Bluetooth app.

First, make sure the Bluetooth motor firmware is up to date. Open the Motionblinds Bluetooth app and go to the corresponding window covering. When a firmware update is available for the motor you will receive a notification in the app. Follow the instructions in the app to update the firmware of the motor.

Important during updating:

• Do not close the Motionblinds Bluetooth app.
• Do not operate the Motionblinds Bluetooth motor.
• Stay close to the motor with your smartphone to maintain connection.

Is it not working? Please check the Troubleshoot Q&As.

Follow these steps if you cannot add the Motionblinds Bluetooth motor in the Motionblinds Bluetooth app:

1. Turn on Bluetooth
   Make sure the Bluetooth function on your smartphone is enabled (Bluetooth > On).
2. Turn the motor off and on again
   Turn the motor off and on again by briefly pulling the cord twice while holding the reset button. The LED light will light up briefly: red (motor is off) and green (motor is on).
3. Motionblinds Bluetooth app
   Download the latest version of the Motionblinds Bluetooth app from the App Store (iOS) or Play Store (Android). Note: there are more than one Motionblinds apps, please download the correct one. No registration or account is required for this app.
4. Motor firmware update
   Make sure the Bluetooth motor firmware is up to date. Open the Motionblinds Bluetooth app and go to the corresponding window covering. When a firmware update is available for the motor you will receive a notification in the app. Follow the instructions in the app to update the firmware of the motor. Important during updating:
   1. Do not close the Motionblinds Bluetooth app.
   2. Do not operate the Motionblinds Bluetooth motor.
   3. Stay close to the motor with your smartphone to maintain connection.

Important while updating:

• Do not close the Motionblinds Bluetooth app.
• Do not operate the Motionblinds Bluetooth motor.
• Stay close to the motor with your smartphone to maintain connection.

Does the firmware update of the Motionblinds motor fail, or does the update remain stagnant at a certain percentage for a long time? Then follow these steps.

1. Restart the app
   Close the Motionblinds Bluetooth app on your smartphone and open the app again.
2. Turn the motor off and on again
   Turn the motor off and on again by briefly pulling the cord twice while holding the reset button. The LED light will light up briefly: red (motor is off) and green (motor is on).
3. Try to update the Bluetooth motor firmware again
   Open the Motionblinds Bluetooth app and go to the corresponding window covering. When a firmware update is available for the motor you will receive a notification in the app.

Is the motor firmware update still failing? Try again by repeating the above steps.